Petro-Handels – to the homepage
Fuel station service & emergencies

Your dispenser's on strike? We're not.

Save the number. Now!

Repairs, maintenance and statutory inspections for fuel dispensers, fuel terminals and tank systems – fast, simple, efficient. Our technicians know practically every brand, our warehouse holds over 3,000 spare parts, and our emergency service is there around the clock – 24/7, 365 days a year.

Petro-Handels service technicians repairing an opened fuel dispenser
Emergency? +41 71 973 75 75
REPORT A FAULT

What's on strike?

don't panic
1 · Affected is …
2 · How bad?
spare parts in stock
3'000+
no waiting for weeks
measuring vapour recovery ever since
1998
locations: Wallenwil TG & Bern
2
shorter trips!
emergency line +41 71 973 75 75
75 75
24/7, 365 days
BRAND LOYALTY? NOT WHEN IT COMES TO REPAIRS.

We repair practically everything

  • Gilbarcoauthorised partner – sales, installation, service
  • Neotecservice & repair
  • Tokheimservice & repair
  • Wayneservice & repair
  • Veeder-Roottank gauging systems – service & repair
  • K-Sdispensing systems – service & repair
  • Flacodispensing systems – service & repair
  • Novotecfuel terminals & FPI.net
  • FAFNIRtank monitoring
THREE AREAS, ONE TEAM

Repair. Maintain. Refurbish.

RepairsDispensers & tank systemsExperienced technicians for mechanical and electronic faults, quality spare parts and a quick return to operation. So people refuel at your pump again instead of swearing at it.
ServiceMaintenance with a systemRegular maintenance of tank systems, dispensers, fuel terminals and leak detectors – by qualified, regularly trained staff. Reporting is electronic.
MANDATORY, BUT PAINLESS

Statutory inspections? Done.

The authorities want proof, you want peace of mind. We carry out the required maintenance and inspections to current standards – vapour recovery tests with our own PetroControl VAP device.

  • Tank inspections to current standards
  • Visual checks of the entire tank system
  • Leak detector testing
  • Vapour recovery tests
Two Petro-Handels service technicians working at a tank manhole
REMOTE SUPPORT VIA TEAMVIEWER

Sometimes a click beats a call-out

Please have ready: customer number, a description of the problem and the name of the affected fuel terminal or software.
  1. 01Click the support buttonStart remote access on our support page – or book a session by phone or e-mail.
  2. 02Download the softwareDownload and launch TeamViewer QuickSupport. No installation, no rocket science.
  3. 03Share ID & passwordYou give our team member the ID and password shown on screen.
  4. 04We connectOur team member connects and fixes the issue directly on your system.
TICKET PLATFORM

No more “Who reported that again?”

Our ticket platform puts all your fault reports in one place: real-time status, direct communication with our technicians and clean documentation of every case. Request access for your station right below.

Plus analyses and reports – handy for fleet management, accounting and the next budget round.

Prefer the direct route? For a support request about a fuel dispenser, fuel terminal, tank technology, leak detector or AdBlue, you can also send us photos of the fault.

Petro-Handels ticket platform on a smartphone: fault reports with status and a message from the technician
One ticket, one team, one fix
Ticket platform

Request access – for your station

Fill in the form, we set up your station(s) and email you the login details. Takes two minutes.
  1. 1Fill in the request
  2. 2We set up your station
  3. 3Login details by email
  4. Already have access?Go to the ticket portal ↗
Station(s) *
What do you have on site?
QUICK QUESTIONS

What you want to know

Fill in the “Request access” form on this page – with your company, station(s) and the users you need. We set everything up and email you the login details. Then log in at tech.petrohandels.ch/portal.

A fault? Don't wait – report it.

Submit a support request online or call us directly: +41 71 973 75 75.

Go to support